Privacy policy

The privacy policy governs how we collect, use, share, disclose, and protect personal information about the Users of the Services and End Users who visit the webpage and access any of our services.

The owners of the website respect your privacy, and seeks to comply with applicable legal requirements, including the Information Technology Act of 2000, when it comes to data collection, processing, and transfer.

Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use.

 By using our services, both online and offline, you will be deemed to have read, understood, and agreed to the practices and policies outlined in this privacy policy and agree to abide by it at all times.

  • You hereby give your consent to us collecting, using, sharing, and analyzing personal information shared here, as described in the privacy policy.
  • We retain the right to change any terms and conditions of the privacy policy at any time without prior information and it is your duty as the user to check the updated version of the privacy policy before using the webpage or any of our services.
  • If you do not agree to any of the terms mentioned in the privacy policy, please refrain from using our services or giving us your information.
  • If you are using this platform on behalf of someone else or a minor, you should either accept the privacy policy on behalf of the individual or get the consent of the individual before sharing their information here, as described in this privacy policy.

What encompasses personal information?

Personal information includes all information that can be used to identify the individual directly or indirectly. This includes all information that can be collected online, via emails, phone calls, and through any other correspondence that you voluntarily or involuntarily provide us.

By agreeing to the privacy policy, you give consent to the collection of such information by Dr. Jitender Gupta. The information collected by us from you may include (but is not limited to) the following:

  1. Demographic data
  2. Contact details
  3. Insurance details
  4. Sensitive information, including financial information, mental and physical health conditions, and sexual orientation
  5. History of past appointments and usage of our services
  6. Any other images, videos, files, and data you may provide to us voluntarily in the process of using our services

Dr. Jitender Gupta will be free to use, collect and disclose information that is freely available in the public domain without your consent.

How do we use your data?

The personal information collected from users may be put to, but not restricted to, the use in the following ways.

  1. To offer personalized services to improve quality of service.
  2. To address queries, complaints, and requests from end users.
  3. To leverage existing services rendered.
  4. For internal analytics, research, and other related purposes.
  5. To improve existing tools, software solutions, and learning algorithms.
  6. To reach out to existing customers for providing healthcare related information.
  7. For legal compliances, when required by government authorities and others applicable by law.
  8. To resolve legal disputes and grievances.
  9. For any other purposes deemed fit by the team of Dr. Jitender Gupta or required by law.
  10. To maintain internal health database that can be accessed and used by internal team.

How long is personal information stored?

All information shared with the website will be stored for as long as it may be needed to offer services to the user or for as long as required by state and central laws. Data may also be stored for a longer period of time for research and analytical purposes.

Data protection takes all necessary measures to protect user data physically, electronically, and technically. The website supports secure data transfer and communication between our servers and user browser.

We ensure there are strategies in place internally to prevent unauthorized viewing and usage of private and sensitive data.

However, we are not responsible for any loss, unauthorized access, or use of stored data, which is not a result of direct non-compliance on our part. We will not be responsible for third parties whose actions may cause loss, damage, or harm to you or any other person.

Dr. Jitender Gupta will not be held liable for data theft, loss of data, or use of data caused by unauthorized access to your electronic devices while availing of our services.

User rights

The user has the sole responsibility of ensuring they provide the right information while using our services.

The user has all the rights to delete their account and decide to discontinue our services. For any queries regarding account deletion, please get in touch with our team.

The user has all rights to decide not to share confidential data or medical records with our team. However, a lack of sharing necessary information may affect the quality of service provided.

Change to the privacy policy 

The website has all rights to make changes to the privacy policy and add or delete segments over time without prior intimation to the user.

It will be the user’s responsibility to check the privacy policy and agree/disagree with its terms while availing the services offered by Dr. Jitender Gupta.

Minor privacy policy

All minors using the website need to be monitored and supervised by an adult aged 18 and above. The website is not designed for use by unsupervised minors.

Consent to the privacy policy

By acknowledging the privacy policy, you unconditionally agree to all the terms and conditions mentioned in the policy and give your assent to them.

You also consent to collecting, using, sharing, and disclosing (if needed) your personal and sensitive data as deemed fit and, in a manner, set out in this privacy policy.

By visiting the website and availing our services, you give your consent to the privacy policy.

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